Our delivery times are within 4 working days for main city centers and delivery may take between 5-7 working days for outlying areas. BUILDSAVER will always strive to deliver on time as promised. We however are not able to guarantee timeous deliveries on all orders all the time as there may be an unforseen situation that may hinder delivery within stipulated time frames. In most instances, BUILDSAVER delivers in less than the stipulated times.
Our customers are notified that once orders have been placed, we cannot change the delivery address.
Our Customer Services department can be contacted via email firstname.lastname@example.org or by telephone +27 10 590 6769 for all delivery queries.
Our main centres include Bloemfontein, Johannesburg, Pretoria, George, Port Elizabeth, Durban and East London.
These include places such as Musina, Harrismith, Paarl etc and delivery to these places can be expected between 5-7 working days.
**Note: A day will exclude public holidays and weekends.
BUILDSAVER delivers FREE of charge any orders above R1000 anywhere in South Africa. Orders below R1000 will attract a small delivery fee.
BUILDSAVER offers a choice of collection to our customers from our central warehouse in Johannesburg. Should you opt to collect, the option is given to you when checking out and a customer service agent will contact you to confirm a suitable collection time.
Goods remain the property of BUILDSAVER until paid for in full. A 7 day return policy applies to all purchases and no claims will be recognized after. Returns will only be accepted with a copy of Original Invoice/Delivery note attached and only with prior written authorization. Returns will ONLY be accepted if they are still in their original packaging condition. Arrangements can be made with BUILDSAVER customer service agent for return collections. All breakages to be reported to BUILDSAVER within 24HRS of receipt of goods for claims to be processed.